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Payment Options

Information about payment plans, insurance coverage, and other billing issues.

2 articles
Shipping, Exchanges, and Returns

Information regarding shipping and delivery, exchanging a product and initiating a return.

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Product Support & Troubleshooting

Need help with your new Saebo product? Access FAQs, product manuals and warranty info.

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Misc.

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How can I apply for a position at your company?

Thank you for your interest in joining our team. If you're looking to apply for a position, you can submit your resume to us. While we may not be actively hiring at all times, we keep all resumes on file and review them when positions become availabl

How can I purchase additional accessories for my order?

If you need to purchase additional accessories such as Eyelet hooks for the Saebo Step, you can find the necessary links to these products on our website. We strive to make it easy for you to acquire everything you need for your purchase to work seam

What do I do if I received a defective item?

If you have received an item that is defective or not working as intended, please reach out to our customer service team immediately. Provide details of the issue, including your order number and the nature of the defect. For any defective items, we

How does the referral process work for healthcare professionals?

As a healthcare professional, you can refer a patient to us if you believe they might benefit from one of our products. Upon referral, we can provide additional guidance on product selection and offer free trials where applicable, such as with the Sa

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